FAQ

Have Questions?

  1. What services do you provide? We offer a range of IT services including managed IT services, cybersecurity, cloud solutions, data backup and recovery, and IT consulting to name a few. If you have something on your mind, ask us and we can probably help or recommend a partner
  2. How do your pricing plans work? Our pricing is typically based on our support model, which allows for predictable monthly costs. We also offer customized plans to fit the specific needs of your business, it could be a fully managed service, or a project specific engagement.
  3. Do you support specific applications? Yes, we support a wide range of applications, including Microsoft 365, Business applications, and various industry-specific software. If you have a unique application, we can likely support it as well
  4. What is your typical onboarding timeline? We work at your speed, The onboarding process usually takes anywhere from a few days to a few weeks, depending on the complexity of your IT environment. We ensure a smooth transition with minimal disruption to your operations
  5. How long have you been in business? We have been providing IT services in the Denver Metro area for over 3 years, serving clients across various industries with a focus on reliability and customer satisfaction and we have a combined industry experience of over 50 years
  6. What kind of a client base do you serve? We serve a diverse client base, ranging from small businesses to large enterprises. Our experience spans multiple industries, ensuring we can meet your specific IT needs
  7. Is your support available 24/7? Yes, our IT support is available 24/7 to provide support whenever you need it. We understand that IT issues can arise at any time, and we’re here to help
  8. What sets you apart from other IT service providers?  Our commitment to customer service, focus on simplifying IT and proactive approach to IT management. Additionally, helping you own your technology assets, and last but not the least, the broad and extensive industry experience set us apart. We tailor our services to meet the unique needs of each client.
  9. Do you offer cybersecurity services? Yes, we provide comprehensive cybersecurity services, including threat detection, vulnerability assessments, and compliance management to protect your business from cyber threats
  10. Can you help with cloud migration? Absolutely. We offer cloud migration services to help you move your data and applications to the cloud securely and efficiently, we work with all popular cloud platforms.
  11. What happens if we experience a data loss? We offer robust data backup and recovery solutions to ensure that your data can be restored quickly in the event of a loss
  12. Do you provide IT consulting? Yes, our IT consulting services help you align your IT strategy with your business goals, improve efficiency, and plan for future growth